MEET OUR STAFF
Helena DaSilva Hughes
Kristin Batstone Morrissey
DIRECTOR OF DEVELOPMENT
Ana De Melo
DIRECTOR OF OPERATIONS
SHINE COUNSELOR & ELDER SERVICE COORDINATOR
Philomène Koenig Tavares
SHINE COUNSELOR & CASE MANAGER
AT-RISK YOUTH CASE MANAGER
CASE MANAGER AND CLASS INSTRUCTOR
CASE MANAGER & DEPORTATION COORDINATOR
Helena DaSilva Hughes
Considered one of the nation’s foremost authorities on advocacy for immigrants, Executive Director Helena DaSilva Hughes has been serving the IAC since 1985. Under her leadership the number of clients served has grown from 750 per year to 12,000, the breadth of services offered to clients has grown exponentially, and the IAC students who pass the citizenship test holds at an incredible 98%.
In addition to creating and implementing programs on behalf of immigrants in the greater New Bedford area, Helena frequently appears before local, state, and national Congressional hearings advocating for immigrants. In 2006, she developed and implemented the first information exchange on forcibly repatriated Portuguese citizens between the governments of the United States and Portugal, expanding the program in 2008 to include the Cape Verdean government. She is a frequent lecturer at colleges and universities on immigration advocacy, as well as keynote speaker at numerous conferences in Washington, D.C., the Azores and Lisbon, Portugal on the impact of deportation on U.S. families.
Helena serves on the Boards of Southcoast Health, the New Bedford Economic Development Council, the New Bedford Workforce Investment Board, the Governor’s Advisory Council on Immigrants and Refugees, and Attorney General Maura Healey’s Advisory Council on New Americans. She is co-founder of Our Sister’s School, an all-girls middle school for low-income New Bedford-area students.
Some of the awards and recognition Helena has received include:
- Distinguished Citizens Award, Bristol Community College (2018)
- Merit of Order, Commander Level, by the President of Portugal, Dr. Cavaco Silva (2015)
- Cape Verdean Association’s International Women Recognition Award (2014)
- YWCA’s Woman of Distinction Award (2014)
- “Voice of the Immigrant” Outstanding Citizen Award (2013)
- Southcoast Woman of the Year (2002)
- Portuguese American Women’s Association Woman of the Year (2001)
- Commonwealth of Massachusetts Legislative Heritage Day Award (2001)
Helena was born in Madeira, Portugal and immigrated to the United States at the age of 10 with her mother and 6 siblings, joining her father who sponsored them. Fluent in the Portuguese language and conversant in Spanish, she has a Bachelor of Science in Business Administration with a minor in Paralegal Studies from Newbury College and is accredited by the Board of Immigration Appeals.
If you would like to request Helena to speak at your event, please click here.
Contact Helena at email@example.com
Kristin Batstone Morrissey
Director of Development
As the first Director of Development for the IAC, a position made possible by a grant from the Henry H. Crapo Foundation Fund, Kristin’s focus is on strengthening the IAC’s capacity to meet the unprecedented demand for services, which includes:
- Creating a professional, sustainable fundraising infrastructure by identifying and implementing new donor management technology, cultivating new donor relationships, and researching and soliciting grants from new sources
- Creating a communications and marketing strategy and presence, which includes rebranding of the organization, redeveloping all communication vehicles so that they speak to IAC objectives
- Recruiting industry experts to donate their time in the areas of development, non-profit finance, branding and marketing, and web design
- Securing seed funding to establish a computer classroom, which supports citizenship and language classes and workplace readiness training for new U.S. citizens.
Prior to her work at the IAC, Kristin was engaged in management consulting for small businesses and led numerous volunteer and charitable endeavors across the SouthCoast. Before making the decision to stay at home fulltime with her children, Kristin served as Assistant to the President at The Cullinane Group with a focus on philanthropy, and was a paralegal manager at one of Boston’s largest law firms, WilmerHale.
Contact Kristin at firstname.lastname@example.org
Ana De Melo
Director of Operations
Ana has been with the IAC since 2015, first as an Executive Assistant, and now as the Office Manager. In this role, she serves as the point person for day-to-day operations, preparing monthly financial and citizenship reports, assisting with proposals, maintaining personnel records, training new hires and interns, scheduling clients’ appointments, equipment maintenance, IT issues, phones and much more.
Prior to the IAC, Ana was the Office Manager of a Homecare office, Comfort Keepers in Fall River. She was born in Fall River, MA, raised in Providence, and is now back living in Fall River. She received her Associates Degree from Bristol Community College, and her Bachelor’s Degree from UMass Dartmouth.
Ana speaks English and Portuguese.
Contact Ana at email@example.com
“The IAC does great work for the immigrant community and I am blessed to have the opportunity to work for an amazing organization. Our services are vital because clients come to see us for numerous reasons: citizenship, green card renewals, health insurance, benefits or read letters.”
SHINE Counselor & Elder Service Coordinator
Lucia has been with the IAC since 2001 as a SHINE Counselor and Elder Service Coordinator. In those roles she provides translations, interpretations of documents from various government agencies, referrals, advocacy services, and assistance to clients as they navigate through changing or choosing health insurance.
Prior to the IAC, Lucia was a buyer for production materials. She was born in the Acores and now lives in Taunton, MA. She received her education at Taunton High School as well as other education seminars.
Lucia speaks English and Portuguese.
Contact Lucia at firstname.lastname@example.org
“I am thankful for the gratitude, satisfaction, and appreciation I receive from our clients.”
Philomene Koenig Tavares
SHINE Counselor & Case Manager
Philomène has been with the IAC for the better part of 20 years as a SHINE Counselor & Case Manager. In those roles, she advocates for clients and assists them in navigating the health care system. She also works with clients to make sure they get the help they need and proper access to community resources or other appropriate organizations. Philomène derives great satisfaction knowing that the IAC is making such a difference in clients’ lives.
Prior to the IAC, Philomène was a social worker. She was born in Senegal where she received her education, and now lives in New Bedford.
Philomène speaks English, French, Cape Verdean Creole, Portuguese, Spanish and Wolof.
Contact Philomène at email@example.com
“The ethnic population we serve varies; I feel blessed to speak 6 languages and be able to communicate in English, French, Cape Verdean Creole, Portuguese, Spanish and Wolof.”
At-Risk Youth Case Manager
Liz has been with the IAC since 2013 first as Americorp Volunteer and Bridgewater Outreach Coordinator, and now as a Youth Case Managers where she works with unaccompanied minors facing challenges such as trauma, separation, and poverty. She works to connect these children with important resources, advocate for them, and help them get adjusted so that they can succeed in school, and in their lives. She helps her clients evolve as young people and build strong bonds so that they can learn to trust in their lives.
Prior to working at the IAC, Liz was a full-time student at UMASS Dartmouth and Bristol Community College, and a volunteer at various community agencies. She was born in Puerto Rico and is now a resident of New Bedford.
Liz speaks English and Spanish.
Contact Liz at firstname.lastname@example.org
“We try to be the voice of those who are vulnerable in order to help them overcome their challenges and become active members of our society.”
Anabel has been with the IAC since 2015 first as an instructor in the areas of language and citizenship and now as a Case Manager helping non-English speaking clients communicate with various agencies and navigate the legal issues pertaining to citizenship.
Prior to the IAC, Anabel worked as a certified nurse assistant. She was born in the Dominican Republic and now is a resident of New Bedford, MA. Anabel received her education at the UMASS program for CNA, Harvard Pilgrim Healthcare for medical interpretation training, and Americorps training for English as a Second Language and citizenship support.
Anabel speaks English and Spanish.
Contact Anabel at email@example.com
“I am able to give others the help that I once needed when I moved to the United States. We at the IAC try our hardest to help.”
Case Manager & Deportation Coordinator
Ceuma started with the IAC in late 2018 as both a Case Manager and a Deportation Coordinator where she collaborates with Cape Verdean and Portuguese consulates and embassies regarding individuals being held in Bristol County House of Correction as it relates to deportation proceedings.
Prior to the IAC, Cuema worked at the United Way Family Resource and Development Center. She was born in Angola, and is now a resident of New Bedford. She received her education at UMASS Dartmouth and Bristol Community College.
Ceuma speaks English, Portuguese, Spanish, and Cape Verdean Creole.
Contact Ceuma at firstname.lastname@example.org
“I am learning a lot about immigration laws and US immigration systems, and the more I learn the better I can help our community.”
Case Manager and Class Instructor
Janice started with the IAC in 2011 as a volunteer with the AMIGOS program at Roosevelt Middle School. She was then hired on September 2012 as a College and Career Readiness Family Engagement Center’s Tri-Lingual Resource Specialist, and is now a full-time Case Manager and Instructor in English and US Civics. She works with many of the IAC’s Citizenship clients.
Prior to the IAC, Janice was a tutor at Bristol Community College, and a personal care assistant. She was born in Cape Verde and now is a resident of New Bedford. Janice received her education at Bristol Community College.
Janice speaks Cape Verdean Creole, Portuguese, English, and Spanish.
Contact Janice at email@example.com
“I am open minded about the diversity in people we serve, and very respectful of all cultures and opinions.”
LEARN MORE ABOUT US THROUGH OUR NEWS & UPDATES
By Kerri Tallman SouthCoastToday.com
“Leaders say counting immigrants could make big difference in federal funds city receives.”
The survey is taken every 10 years to determine the country’s population. Mayor Jon Michell and Secretary of State William F. Galvin visited the Immigrants’ Assistance Center (IAC) in the South End Monday to talk about the importance of all New Bedford residents participating in it.
Marion woman donates her $1,200 stimulus check to the Salvation Army and Immigrants’ Assistance Center
By Lurdes C. da Silva / O Jornal editor MARION – When Marion resident Christine Wood learned that she would be getting a $1,200 stimulus payment from the IRS, she immediately felt compelled to put it to good use. So, she donated the entire check to the Salvation Army...
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